J

Jaffar Al-Abbas

3 years ago

Excellent: beds, facilities , lobby and Employees ...

Excellent: beds, facilities , lobby and Employees and barista in breakfast

Good: breakfast, cleanliness of rooms

Week: response of room service, check in , quality of food

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The hotel was too busy so that caused miss control of management and service.

Arrived on 3:30 pm , the room wasn t ready,

received the keys on 4:40 pm

- i had to took my luggage by myself because I called room service twice time nobody answered me.

-I ordered scrambled eggs , waffles and pancakes
I received them after 40 minuets , they were too cold to eat with bad taste.
It were really disedible

I apologize for that , this is intercontinental hotel and presents these bad quality food !!!

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