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I had my 2010 4Runner towed in for stalling on the...

I had my 2010 4Runner towed in for stalling on the Freeway. It took 4 days get it fixed due to a bad sensor, covered under the 36/36 warranty. I had to beg them for a status update several times. I had too actually go by the shop multiple times for a status, two days after no communication from the service department. Very poor communication and broken promises to call with a status. The day the car was supposed to be ready, I called several times and finally reached a service person who told me my car was ready and no additional services was required. When I got home I reviewed the paperwork in detail with indicated that I need brake service, dirty air filter and a tire rotation. I thus call and was told to bring the car back for couple of more days. Really, like the hundreds of dollars in car rental fees were not enough. This is the same Toyota dealership; I have been going to for two decades. Up til now I have always had exceptional service. To be fair it has been a couple years. I should have read recent reviews on different web sites before towing my 4Runner there. This will be the last time I will ever take any of my Toyotas to this service department for service.

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