Van Ang

Review of Shangri-la's Edsa Plaza Hotel

Overall stay was good. Staff are friendly and cour...

Overall stay was good. Staff are friendly and courteous, and attentive to our needs despite the influx of people staying at the hotel for the holidays (there was a lot of people). My only complaint was I did not get the usual fruit platter I believe I am entitled to as a GC member - there was a tray of cookies (designed in Christmas decors) though which did not taste great (they were hard and stale). Oh and the parking availability is such a nuisance - the hotel doesn t even have enough parking space for checked in guests and the valet assistant was even asking us to park at the mall! Such inconvenience for checked in guests esp since we are carrying a lot of things. But aside from these the overall stay was great.