Stephen Horrighs

Review of DiamondCluster

Kudos to Denise @ Windy City Diamonds... Excellen...

Kudos to Denise @ Windy City Diamonds... Excellent buying experience for a nearly dreaded task in a guy's life. Feeling stressed by making a huge investment in an engagement ring or piece of jewelry? You've found the right place... Continue reading as to why...

I recently decided I was going to propose to my girlfriend of 1.5 years on an urgent basis. Before I could do so, I needed to find a ring and beautiful diamond as fast as possible. After skirting around every jeweler north of Roosevelt, I had came to one serious conclusion. This was difficult. I needed to learn so much, find a jeweler and person that I trusted and believed in, and lastly found that right diamond.

My girlfriend and I were so lucky when we found Denise at Windy City. Immediately any questions or concerns about trust, company reputation, or if there was a better option out there were put to rest. While Denise was a diamond expert, she also was able to listen and understand what was important to us... 1. Timing and 2. Quality of Diamond. She didn't try and jam us full of the designs or diamonds she had, but rather guided us through the process, educated us, and listened to our feedback to cater to our needs. She was able to educate us on her process for making the ring so we could become a better customer also. I know that my fiance and I were blown away by her ability to turnaround a product quickly, and deliver on that promise. Excellent customer service experience. Working in sales for 10 years and my girlfriend also for 10 years, we know gimmicky sales pitches and can't stand high pressure sales tactics. Denise was the perfect fit for us, probably for you too.

Windy City Diamonds had 5 times the supply of diamonds compared to any other jeweler we went to, and their service ability and response time is second to none. Don't take my word for it, read the other reviews. We did and we ended our journey at Windy City and came away super impressed. I must also say that they were very competitively priced on high quality diamonds... We stepped up several levels in quality for a similar price to some boutique jewelers. The selection was exactly what we were looking for.

Kudos to this organization for employing quality and knowledgeable sales people. They make it a quality experience, and not a pressure driven atmosphere.