Patrick H

Review of Gateway Industrial Power (d.b....

I am a big believer in leaving quality reviews for...

I am a big believer in leaving quality reviews for places that stand by their work.

I am an owner op, I generally try to do the majority of the work on my own, with larger components it is sometimes easier to let a trusted brand to do the work for me.

I took my truck here for some parts to be replaced, they did a pretty good job, turn around was pretty reasonable and their staff was on point. Seems like they have heard, or seen a thing or two.

After having the work performed on the truck, a few weeks later, one of the parts was found defective. The dealership stood by their word and addressed this issue for me.

I am a very reasonable person, stuff happens sometimes out of our control. The staff had no issues getting to me and making me a priority.

I wanted to thank Phil, Ryan, and Howard for their promptness and professionalism. I also want to thank Doug (mechanic) for going the extra mile.

Happy that my issue was resolved. We will be in touch