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Ana Rodriguez

4 years ago

Customer service was awful. Came in to see a car i...

Customer service was awful. Came in to see a car i've been wanting to buy for a while with the hopes of making a deal that day. I was greeted by one of the salesmen and he seemed very annoyed to even have to show us anything. We came up to one of the cars and we waited in silence for him to say anything about the car. We had to start asking questions ourselves to even get any information. He then drove us to a lot to show us other cars and didn't even get off the golf kart until we had walked around the cars for a few minutes. This salesman even spit into his trashcan while we were sitting talking numbers which I find very unpolite. I'm not sure if he was having a bad day or something is going on in his life which if it were to be the case, I understand and the dealership should be aware of it's employees personal issues and help them out so us customers don't have to feel discouraged to buy a car here but in this case I will be driving to Georgetown to make my purchase instead.

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