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Mike Hawkins

4 years ago

My service writer Ben did a good job he was polite...

My service writer Ben did a good job he was polite and helpful. To the person who worked on my truck you kind of suck. One my truck is a work truck and it can be a little junky thats why I made sure it was cleaned out before I took it in for service. So when you went under my seat to pull out the tool to lower my spare you should've put my stuff back the way you found it or at least attempted to. Second you left dirty oil stains all over my truck and like I said I made sure my truck was clean when I brought it in so I noticed immediately that you left oily hand prints and smears down the the sides and front of my truck. Also you left my doors unlocked for I don't know how long after the work was completed because that was one of the things I noticed when I came in to pick up my truck. Customer service is key whether dealing with a person directly or indirectly. It won't be a comment online the next time I have any type of bad service. I'll talk to whoever is in charge the next time. You all have a nice day.

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