Miranda Wang

Review of Upperthorpe HLC Trust

Not used other services only swimming. The water i...

Not used other services only swimming. The water is very warm I used to take both my children swimming at zest when they were babies and we enjoyed it. Few years later nothing changed and the place looks "tired". We paid for a block of lessons just before lock down started in March, when they reopened they increased price, the killer was now they'd only offer swimming lessons once every two weeks. its end of year now we still haven't used up the credits we paid in March which means we hardly had any lessons. We received no communications regarding second lockdown, no idea what's going on, not responding to emails... There's no where for parents to sit and wait while children are taking swimming lessons. Parking is not always easy. Can't be bothered anymore we've signed up somewhere else.