Long story short, picked out a washer and stove on...

Long story short, picked out a washer and stove on July 28th was promised delivery on August 1st. Never received a phone call about delivery time. Couldn't deliver because the salesperson and customer service people failed to tell me that both my husband and myself had to be there to sign. Olums barely answers the phone and never returns a phone call. Had to file a complaint with the Better Business Bureau then I finally heard from Olums. Olums never once took ownership of their mistakes. Finally received my items on August 11th. Will never go back to Olums again.