Pasha Gurung

Review of TLScontact / UK Visas & Immigr...

Only the applicants are allowed inside so friends ...

Only the applicants are allowed inside so friends have to wait outside and it can take up to 2 hours.
The visa itself seems to be very straightforward and processed in a few days.

The lady that sits in the window is SO rude and unfriendly. In the middle of serving me she started working on something else making me wait. Then she gave me the someone else's passport. She only checked the last name. She was so careless and hardly apologised. I have never experienced such rude customer service in London before.