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Richard Hesselgrave

3 years ago

As many others using this company, if I could rate...

As many others using this company, if I could rate a negatively I would. They are never open on weekends, rent is past due on the third. Don't ever attempt to use the drop box to pay rent on the weekend, they will loose that payment for sure. The sad part is that loosing or not tracking payments is a minor issue of the problems you will face with this company. Let us attempt to tell you the horror story that is HNR.
1. We went through the home and completed our inspection and found drainage problems with the house. They sent the same repair guy over and over and over again. Even after we had the city come and check the pipes and found the problem they still have not fixed the issue.
2. Because the pipes and drainage was so bad the house grew mold under it and had to be removed. I tell you the struggle was real getting these slow none English speaking twats to do anything about it. If my roomate had not pregnant I don't think they would have done anything.
3. The move out process was among the worst experience of my life. 3 days to complete a move out inspection, that a lie. You will forced to keep utilities on until they find a new resident. They ripped up my notice and threw it on the floor because feb only has 28 days. I paid rent on the first and have them my notice I would be out on the 28th. It did not satisfy their 30 day written notice.
4. The staff and their house of operation. Don't expect the staff to be to work on time. Generally don't expect them to do much work at all. An entire year walking in to file work order and pay rent and they still ask me what address I'm staying at.
5. Finally, the worst part is the managing owner. The biggest piece of undigested fecal matter the world has ever produced. Words just can't describe how awful he is. But if I could choose a death for this man it resembles that of Hector at the hand of Achilles. Body drug around the city and all.

Do yourself a favor and go anywhere eles. Live in a box if you have to, but don't go here.

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