The reason this isn't a 5 star is because when we ...

The reason this isn't a 5 star is because when we notified them of a leak in our roof their response took longer than we expected. I received not 1 but 2 calls, one from Ron who promptly set up a crew to come and work on our roof the next day and one from Amy who also sent someone (Mason) to assess the problem. They were prompt, respectful, and clean. First Mason came and assessed the situation and let us know that a crew would be pulled from another job to take care of whatever was causing the problem. He even called a couple hours after he left to inform me of the crews estimated time of arrival. The crew showed up when we were told they would and immediately got to work. Dispite a semi slow start Elysian finished very strong! Oh I forgot to mention that 3 years ago they replaced our roof which included a ten year warranty. We're happy that they honor their work and their warranty. I the next day Ron personally came over to make sure everything was done correctly. We didn't expect that.