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Tasha V

4 years ago

I recently got my first car from Don Valley North ...

I recently got my first car from Don Valley North Toyota (a 2014 Rav4 LE) and it was such a great experience! I dealt with the Product Advisor Anand Vyas and Financial Services Manager Vicci Lee and both were excellent!

I didn t feel like I was being sold a car with Anand, it felt like someone was just talking to me about my options without any pressure. He was honest, accommodating and focused on finding me something to fit my needs and budget. I m quite picky and was torn between cars and asked him about a million questions which he answered patiently. He went the extra mile to make sure I was absolutely comfortable with my decision.

Vicci was fantastic to deal with. She took the time to understand my financial and personal situation and worked with me to get terms and rates and add-ons that worked best with those. She took the time to explain everything and made sure that I understood all of the options that would work well with my situation. Again, I didn t feel like I was being sold unnecessary things.

Overall, I had an easy experience and I know I ll want to deal with them again for any future car needs!

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