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Review of Matt Helfrich, O.D.

I had gone to them in the past and was happy with ...

I had gone to them in the past and was happy with them but took my son and will never go back again. I asked for a contact exam which I paid for and they never told me BEFORE I paid for it that he had to take "contact classes" and get his contacts in a time limit before they give him the contact. If I was told this before I paid I would not have paid for the contact part. Then he failed twice-I had to work so he could not go back. COVID happened and he could not go back. He called to reschedule and was told he wold have to pay for another eye exam even though it has not even been a year. I will never use this eye doctor again for any of my children or myself and will never recommend them to anyone. And even though you paid for the contact exam they refuse to give you the prescription that YOU paid for.