connie carroll

Review of Hotel Iberostar Tucan & Quetza...

Their worker who ran bingo discriminated against m...

Their worker who ran bingo discriminated against me and others when I played. Instead of saying BINGO, you had to say this long thing in Spanish which I do not speak Spanish at all but I said bingo and another lady after me said the Spanish words she won because I couldn't say their stupid Spanish words.

For that I WILL NEVER go to that resort again. Their buffets where the worse but their speciality restraunts where very good.
Waiters and waitresses work so hard so make sure you tip them they deserve it. Maid would always leave animal made out of towels on bed, loved it. Grounds are pretty, beach is huge and the wild life I loved. Monkeys do get on your balcony, i loved this.
Over all it was a great vacation until I was treated at bingo. I complained and Hector, the activity manager comes finds me on the beach the next day and the beach is PACKED with people and discussed with me about what happened. All these people heard yeah he should not be a manager and he never had Gigi apologise to me, apparently this resort doesn't care if you come back or let everyone know how they treat you. Too many other nicer resorts in mexico.