Savannah Moore

Review of Kia of Union City

I wish I could give zero stars. This dealership is...

I wish I could give zero stars. This dealership is the worst of the worst. We purchased a GMC Terrain from them and on the car ride home the check engine light came on. They fixed it, but this continued to happen for the next two weeks. A check engine light was coming on every day so we went back and they refused to return our money and said our only option was to pick another car. So we found another one in the same price range. We got a warranty on this one to be sure. They told us this warranty covered everything except wear and tear (brakes, oil changes) so we were satisfied. Well this new car has been to the shop to be fixed atleast 5 times in the last couple months and the warranty has not covered one thing. The icing on the cake, we take it to Carmax to get rid of it and just take the loss of a couple thousand dollars. Carmax tells us this car is from Canada and was not properly imported so they can not buy it. Mind Blown. Also that it had been in a wreck that ALM lied to us about, we had asked and they said it had not been in any. We have not had one person from this dealership be helpful or even show any empathy. Please do not waste your time and money there!!!