Trying to order parts here is horrible, three diff...

Trying to order parts here is horrible, three different people told me three different things about what i would need, when the parts did arrive they were under the wrong name and they couldnt find them until I noticed it behind the desk and told them it was mine. When i had trouble with it and called in and explained what i had been told they told me i was wrong and they wouldnt have told me that