Arrived for cocktails and the barman spilled two g...

Arrived for cocktails and the barman spilled two glasses of ice over us as we were sitting at the bar.
Got 5o the room and had to call housekeeping as the bathroom was not clean. They did come and rectify the issues, but should have been right first time
No lift to the 8th floor and had to hold the 7th floor button in one of the lifts otherwise it kept cancelling.