Recently, I came to stay at the Hilton Hawaiian Vi...

Recently, I came to stay at the Hilton Hawaiian Village Waikiki Village. I was there for a medical conference. During my stay we went to the pool with a few of my co-workers. During the 5 minutes we left our chairs to go to into the pool and return my wallet which included my id, credit cards, bank card and room card were taken. When I realized my things were missing I assumed I dropped it and searched everywhere, I went to the front desk where the manager on told me to wait to call the police and cancel my cards as they would show up soon most likely. Thankfully I checked my cards which were already being used and canceled them immediately. Then the manager stated he could not give me a new room card since I did not have an id and that I should be more careful as Waikiki is not the safest place. Which is a shock to me as I had left my things on the beach all day away from the hotel and had not been bothered, also no one at the hotel had stated that the pool was not safe or I would not have been there. When the police came, so I could make a report and have travel documents to get home he stated that they come to this Hilton 8-10 times a day for theft from the pool and rooms. That the police had also urged your hotel to place cameras or security near the pool which they have refused to do and to let people staying there aware of the risks near the pool which was also not done. In the future I will not stay at any Hilton and deter others from staying as well. This experience ruined my trip as well as cost me time and money. I am shocked to find out that the Hilton does not take the safety of its guests seriously.