Mats Airey

Review of Landy's Chemist, Lemongold Ltd

DO NOT BUY FROM THIS CHEMIST!!! I bought some eye ...

DO NOT BUY FROM THIS CHEMIST!!! I bought some eye serum that was defective -the product had no batch or expiry date and when I tried to use it the product was attached like glue to the stopper! Asked to return it as faulty and they have been very awkward to say the least -despite the Law saying they have to refund me as I returned it as faulty within 28 days of purchase. Several emails later still no refund and the excuses continue, they haven't opened it yet, not inspected it yet even though they've had it now for several days, still no refund, no aplology just ongoing rudeness as others have experienced too. If they do reply to this I'm sure you'll see the tone of how they deal with customers who want to return faulty goods.