Miss communication between hotel reservation & fro...

Miss communication between hotel reservation & front hotel got there to pay 4 our room the lady work night of 12-11-19 was very rude because trying 2 explains what I have told is 50th dollars deposit on debt & I can pay the rest in cash she needed credit card in order to pay 4 it & here I came along ways traveling about 5hund miles ended w no resting have 2 find hotel somewhere else & have 1 of the family member was disabled.