Greg Ilsen

Review of Maguro restaurante

Really nice food but terrible service. Extremely s...

Really nice food but terrible service. Extremely slow and then when we tried to order dessert at 21:30 we were told the kitchen was shut so we couldn t. Normal etiquette would be to tell us beforehand and ask if we wanted to order anything else - I m sure the owner wouldn t like to hear the restaurant is losing out on revenue due to such poor standards. Besides this, staff didn t care how our meal was, brought everything in the wrong order and could barely utter the words bye or thanks when we left - basically looked like they hated being there. Told the manager at the end and instead of offering us something to come back like a free dessert next time, he just seemed to be angry with the staff next door, but in truth he could have found a moment during our 2 hours there to ask how our meal was going, so he was just as much to blame. A real shame and won t be returning.