I am a residential home owner that had gone to Pen...

I am a residential home owner that had gone to Penn stone to get pavers for a back yard patio. I walked up to the counter and told a guy what I was looking for. He took me out to the paver section and started talking prices, I told him I was looking for $1.88 each, and he said they only can do$ 3.88 almost walking out of there I asked him per sq foot or paver?- it was per sq. Foot. I felt rushed and was not given any info or educated about the types of pavers I was looking at. I wasn't asking for how it was made, tumbled, colored, but at least tell me about maintenance. I knew what design we wanted and how many sq feet, so most of that work was done. I even had a comparison of a home depot print out, for him to look at. We then went inside and he made up a quote off of what I had asked for. I then left , and called later to go ahead with the quote. Stupid me should have had our brick layer look at the po before getting the quote because everything that the guy had on the po was wrong. The color, and the amount of stone needed, no caps etc. Now our project may be pushed back bc we had to RE do the order several times because they forget to put something on there. thanks to the non paying attention to detail ppl at Penn stone. Our project is supposed to get done this weekend and still no word on if we will get the stone in time.
My word of advice you if you are a resident, if you are doing a job with Penn stone, bring the designer and brick layer with you and pick the stone out with them. Don't depend on Penn stone to give you the info that you need. They are obviously used to working with the contractor, not residents. They will rush you through and miss important details.