M

Michelle Cordero

4 years ago

Horrible! Waited for hours in pain and front desk ...

Horrible! Waited for hours in pain and front desk lady avoids eye contact. I walked up to her and she told me that she mentioned that there will a wait. Which I do not remember - bec of the pain!
It wouldnt take much to just assure the patient that they are not forgotten and to check what the hold up is. Empathy goes a long way specially for a patient in absolute discomfort.

Comments:

No comments