Location is fine but the property could use an upd...

Location is fine but the property could use an update especially the rooms. Beds have broken springs so sleep is uncomfortable. I spent 110000 honors points per night which means 4p checkin, free continental breakfast each day and a side view of the gulf. Not sure this property s value proposition is worth this many points per night.

Service is acceptable but could be a bit better. Staff could use better training especially at the reg desk. I could not find out where 8a yoga was from the staff and had to wake up and wander to look for it. I asked where the gym is and the reg desk check in lady said 0.3mi away. What?? In my search for yoga, I found the gym around the corner from the reg desk in the hotel. Maybe the staff need better orientation, a tour of the property and training. Our room never got cleaned today. They charge $25/day resort fee and another $25/day for parking.

An extra star because our waiter, Miguel, at breakfast is fabulous and should make Hilton proud. Not likely to return to this property.