Dr K Down is the most rude doctor ever met and the...

Dr K Down is the most rude doctor ever met and the ER is the most irresponsible group of people who I have been in the same area with.......brought my wife in with extreme pain on side in abdominal area and been here now for 2 hrs and 5 minutes and counting.......at first seemed ok people came in got her information of course and then got her I.V. in but no pain killer like the doctor said would be given yet blood was taken within the first 30 minutes. Then we sat for over an hour and getting more restless and nervous and wife still in very much pain so after sitting and waiting and no word of any kind for over an hour my wife asks me to go and see what's going on....so I went up to the desk and seen doctor K. Down at the desk throwing out gloves and talking with another and looks at me 4 times doesn't ask or even say anything and then 5 more people that I seen walked by or were at the desk and looked right at me and never once asked me if I needed help or anything not even a hello. After about 5 minutes of standing there for all this time dr K. Down finally looks at me for the fifth time and says you can't be at the desk...and I said I have been standing here waiting for help or answers and numerous people walked right by and not one said anything. And I walked away because the doctor said well you can't stand by the desk. Then he has the adasisty to come to my wife's room and accuses me of listening in on other patients information which I wasn't nor could I hear it if I tried with being about 10 feet away some hearing loss. All I cared about was getting my wife taken care of and he also asked my wife if she wanted him to come back, and stated if not we could leave and go elsewhere because he is the only doctor here and he is in charge. Now I get it you have other patients and maybe ones more critical than my wife's situation.....that doesn't matter when it comes to how patients should be treated. I should have listened to my wife when she said she didn't want to come since her past visit about 6 months ago for the same pain on opposite side of her abdomen. And they only said she was dehydrated!!!! And gave her pain killers and on her way......and that same night I took her to the McLaren hospital in Porthuron and they did a little more testing including an ultrasound which made it easier to see what ot was and found she had a 4 inch ruptured ovarian cyst. Now people want to brag about McLaren hospital well the lapeer Michigan one is terrible with their service and time frame but they have no problem Billing you for it!!!! My next step will be the media because I am tired of these places thinking they can have patients or their families treated like this!!!!