Based on lack of response from the KofC Supreme Co...

Based on lack of response from the KofC Supreme Council and State Division I mailed my requests certified. No response was received so I called and was told it was never received. When I advised it was sent certified and we have the certification proof, they found part of the packet filed away. There had been no action. It appeared part of my request was started, but they had no idea who was working on it or what had been done. I have requested to speak to a manager several times, however my calls are not being returned. I would give them a rating of 0 if that were possible. In the meantime, I am sending a complaint through to the Better Business Bureau and seeking legal council.