M

Manja Gehlert

4 years ago

We booked the wellness break with a room facing th...

We booked the wellness break with a room facing the lake on the centrovital website. The first thing we got was the wrong room facing the street. That was quickly fixed, however. The room - relaxation room with lake view - is big enough and offers a beautiful view of the courtyard and the lake / Havel. Breakfast is in the restaurant. You can find everything your heart desires here. We missed something here. Breakfast bacon - there was no indication that you could order it, as we read later in another entry. Furthermore, Tabasco would be desirable with tomato juice, which could also be chilled. There was a place to have eggs cooked to your liking. Unfortunately, there was often no one to be found here, so we took the finished scrambled eggs, which were obviously made from industrial eggs. A head, neck and back massage for everyone was included in the break. We had booked this by phone for the 2nd day before. The massage was super relaxing and is really recommended. Furthermore, a dinner in the form of a 3-course menu was included as part of the off-time booked. The waiter was super friendly and quick. Unfortunately we then had a younger waitress (trainee?). Wordlessly and a little grumpy, she cleared the table. No question about whether it was tasty or whether you might want something to drink.
The wellness area is very large. Apparently the Spandau residents also like to visit it at the weekend, so it is quite crowded here. The pool is big and actually very nice. However, I noticed two things a bit negatively. 1. If you e.g. If you look at the tiles or, better still, the spaces between them, you can see that cleaning urgently needs to be carried out here. Some of them are black. Mould? 2. The fitness studio above the swimming pool has a direct view of the swimming pool. I don'k think that's so good. You feel like you're being watched.
It should also be noted that the hotel is located exactly in the start area of Belin-Tegel Airport. That means, there are planes flying over the hotel every 3-5 minutes from 6:00 a.m. to 11:00 p.m. in the evening. In the cold season you can close the window. In summer this is a bit borderline if there is no air conditioning. We were here in the fall so all good. And since we didn't have any small children with us and therefore didn't want to sleep before 11 p.m., the aircraft noise wasn't a problem either.
During our stay there were two power failures in Spandau. The staff tried very hard to ensure that everything went smoothly. Unfortunately, the power outage resulted in the spa area being closed.

On the last evening we ordered a pizza in the room using the tablet in the room. After more than half an hour there was a call from reception asking if we already had the pizza, she would only have seen it now. Then I got a call from the kitchen asking if we really wanted the pizza, since there is also a service fee. After almost an hour we finally got the pizza. It was warm and tasty. The tablet in the room is great. Here you can learn a lot about the hotel and the surrounding area.

Overall, it was still a nice and relaxing stay in the Centrovital.

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