very disappointed with the service here specially ...

very disappointed with the service here specially the receptionists they were so not welcoming, didn t have a smile what so ever and were not helpful at all. This is so weird as this is an international 5 stars hotel that should have the best hospitality and service. I recommend introducing them to some sort of courses in how to deal with customers and how to be welcoming and helpful.
Not to forget the hotel has the best facilities, loved the atmosphere and the overall place is amazing from the view to the rooms and restaurants which are of so many varieties and tastes.