Suhfren Deng

Review of Vacations To Go

We were getting ready to check out the hotel and h...

We were getting ready to check out the hotel and head for the cruise port for our 7-days Hawaiian cruise when I got a phone call from Meno, the Vacations to Go Travel Counselor, about the itinerary changes due to the hurricane. They also emailed me earlier, but I hadn't checked the email. Because of that phone call, I was able to change our snorkeling excursion reservation and car rental reservation on each island before I boarded the cruise ship. I learned that many people didn't know about the itinerary changes until they got on board. Some have to cancel their excursion reservation and book the one from cruise line on board which costs a little more.

Vacations to Go kept me updated about changes to the itinerary whenever they got information from the cruise line, I appreciated that.