Janet Gordon

Review of Lindsey Chevrolet

This was a terrible experience. We were car shoppi...

This was a terrible experience. We were car shopping for a second vehicle today. The sales rep put all his focus on my s.o. and pretty much ignored me completely. They walked much faster than I could get my toddler to go and the whole thing seemed rushed. He had an appt on the way, so it most likely was.

I waited inside while my s.o. went for a test ride. He came back and liked the car and the way it drove so we asked for the numbers. They insisted a number could not be given unless a credit check was run. We insisted that it wasn't necessary as we are car shopping, going several places and would only allow the "winner" to run the credit check, no joke, he directed us to the website... I informed him I was looking for the estimate to the car we wanted to actually buy vs just a standard model. We did however show them our credit score of 780. Apparently, this was not enough to get an estimate.

I think they saw "born yesterday" stickers on our foreheads. As I argued with the second rep that was brought over, he simply gave me this incredulous look as if I was the one acting out of line. I just wanted to know about how much we would be looking at, this is not hard. I got up and walked out.

The GM followed us out to the car and apologized, but then added in that he "sells 300 cars a month and everyone has good credit until it gets checked." Really? Calling your customer a probable liar is a good way to get them to come back and do business? Good luck with that buddy. We WILL be leasing a second vehicle and it will NOT be with them.