I walked into this shop for fixing my car battery ...

I walked into this shop for fixing my car battery on a Sunday morning ... Only two assistants, working like machines but not losing the personal touch in their service...both going extra miles by giving additional information to the customers, asking intricate questions to understand the customer needs, searching for alternative solutions, ... I can write paragraphs about them... I was waiting patiently as the customers are more and my need will take one of those two Human machines away from the needy customers. One is Branden and the lady "I am sorry Milady" ...both proved that You don't have to be studying in million rand ivy league colleges to learn or ace customer satisfaction or appreciation ... You just be good at what you are doing and try to better it yourself, the customer satisfaction will follow you wagging its tail. Not sure if it's AutoZone work culture or these two brought value to AutoZone. Either way, it's a plus for AutoZone. Get going guys. A sincere THANK YOU.