Tracy Conrad

Review of Penn State Hershey Medical Cen...

Worst doctor and hospital experience ever. In ER f...

Worst doctor and hospital experience ever. In ER for heart racing 155 bpm, terrible body pain, blood in urine, migraine. Holiday weekend so couldn't get in to see PC.
Was treated like I was an idiot for being in ER. Dr Serano told me that the ED is there to save lives in imminent danger and I wasn't, so he couldn't help me. Got EKG at 7:25 pm. Dr Serano took another 2 1/2 hours to come tell me it was normal and he was going to do nothing for me. When I asked for a urinalysis for uti, he never told the nurse so I waited for another hour until I rang her in and asked again. I asked for pain med and Dr Serrano treated me like I was a drug addict looking to score. Gave IV pain med and nothing to go home with. Holiday weekend = no dr visit for 3 days.
After complaining about service to nurse, Dr D'ambrosia came in all of his glory to tell me that Dr Serano was right. I'm not dying currently so go home. ED is for those going to die without help today. When I challenged that drs are to help people in sickness and in pain and the care at the hospital was atrocious and a 4 hour wait in a room after an ekg to tell me that no one was going to help me because I wasn't dying...he got up and told me that he'd refer me to a neurologist and walked out.
The WORST patient care EVER!!!!
And I echo the reviewer that complained about the conversations between the medical staff. As I sat for 4 hours in pain, the staff was having a merry time using every curse word they could think of loud and clear.
This place is horrific.
I guess next time I go, I'll just have to make sure I'm minutes from dying.