J Campbell

Review of Advanced Diagnostic Imaging/ P...

This organization uses Phydata as their billing ag...

This organization uses Phydata as their billing agent. I have no idea if they are the same company. Emily and Angela are amongst the rudest condescending individuals I've had to deal with. They cashed payment sent promptly upon billing (have the copy of cashed check), sent the account to collections (without any notice) paid a second time. Verified initial payment, and I cannot get them to listen that they owe us repayment and an apology. Next contact to ADI, and then legal. Trying to provide them with evidence of their error, but Angela cannot get past her smug rude comments to listen.