Friends of mine had their wedding reception in the...

Friends of mine had their wedding reception in the private upstairs space. I was essentially playing the role of producer, so I was intimately involved in the goings-on that day. Although the event went off very well, this had nothing to do with Olive Or Twist. The event was starting at 8. They offered to let us in to set up as early as noon-we asked to get in at 6. We were not let in until after 7, which was the contracted time. We had been told that they would plate all the cookies for us. My wife was barely able to get them plated by 815. Their pop lines had broken the night before, and they were bringing in 2L bottles as we were being let in. The sound system was completely unworkable, after numerous promises that it would simply be plug-and-play, until a guest was able to work around their terrible system. There were only three people working the event for ~150 people, so the bar was incredibly slow, especially at the beginning of the night when all these other problems were being addressed. The dance floor, specifically promised, was non-existent. To be fair, the people who were working there did their utmost to help us, but they were somewhat hamstrung, AS OLIVE OR TWIST HAD FORGOTTEN THE EVENT WAS HAPPENING. This was the crux of all of the problems-the fact that somewhere along the line, after multiple meetings and the taking of a deposit, the venue straight-up was unaware that there was an event scheduled. We managed to pull it off, but if you're looking to host something there, I'd call them every day to make sure it's still on their calendar.