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Peter Davis

4 years ago

When virgin took it over it looks to me like they ...

When virgin took it over it looks to me like they expanded the membership base a lot and now the facilities are decidedly over subscribed. In short it's a nice place but very very crowded at popular times. If you have kids the lessons themselves are good but often it's very difficult to get lessons at reasonable times because the place is so over subscribed these days. The customer service is generally pretty awful- our experience has been that phone calls and emails aren't reliably answered etc which makes it a pain to deal with them.

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