We bought a used (12 000km) Sahara Wrangler JL 202...

We bought a used (12 000km) Sahara Wrangler JL 2020 . It started quite well, and the salesman was nice at the beginning.

- As soon as we bought the car, and signed the papers and paid, we said "Oh I forgot to let you know that we only have one key. But it costs only 300$ to make a second one". He also said he was going to ask the previous owner and get back to us, he never did. It's rude, and disappointing for that kind of vehicule.

- We came back the day after when we discovered that the detailing (which was supposed to be done before we get the car) was TERRIBLE. Full of dog fur, leaves under the seat, "sticky" stuff on plastic surface etc..

- As part of the deal, we agreed on doing a full protection package for our vehicule. We came back 1 month later for it (that was the earlier we could get), I mentionned the key issue, and nobody was aware of it? Really?

- Replacement car was not clean at all (covid?) and had no GPS, or phone holder inside. Which is in my opinion very disappointing. I was expecting at least something that could replace my vehicule without getting a ticket if I use my phone GPS. When we brought up that their answer was "I think it's a little exaggerated".

- The salesman we've been dealing completely changed as soon as we signed the deal. He was acting like he never talked to us.

-Last but not least, we picked up our car today after getting the protection package done, and mentioning that it needs to be detailed properly. The lady assured us that in order to do the inside the car needed to be spotless. The plastics were still not clean and middle isle were not even touched. At this point we both were really frustrated and brought up. The response we got was "but we are not a detailing company".

We wanted to do a lift, and couple of off-road modification, we will definitely not do it here nor bring it back for the regular service. No apologize, never tried to find a solution or even giving us a discount for a second key or whatever. Nothing. There is a lot of Jeep dealership and we definitely advice you to not go to this one.