Ashley White Review of Pointe Hilton Resort/Tapatio C...
My husband and I got engaged at Different Point of...
My husband and I got engaged at Different Point of View 5 years ago and decided to go back this year and stay the weekend. We have two little ones so it took lots of planning to make it happen but we were super excited. We arrived and had dinner at the restaurant and were seated right in front of the windows and had great service. Unbeknownst to me, my husband had arranged for flowers to be sent to our room when we checked in. We left the restaurant and went to check in and were upgraded to a very nice suite. When we walked in, my husband wasn t happy and I didn t know why. Later I found out it was because the flowers he sent hadn t been delivered. The next morning we stopped into the florist, La Paloma and spoke with the owner and she not only gave me a beautiful replacement but spoke with the hotel. When we got back to the hotel, they not only located the original bouquet but sent us chocolate covered strawberries and champagne to apologize. Overall the hotel was beautiful and the service was fantastic. All the staff we encountered were friendly and helpful and we had a wonderful weekend away.
Comments: