LMD

Review of South Austin Medical Clinic

I called and made an appointment for a video chat ...

I called and made an appointment for a video chat appointment and the doctor never answered when the appointment time came, I was already in a lot of pain at this point I just wanted to find out if I needed to come in or if they thought it would be best if I go to a hospital instead so I called back and the receptionist put me on hold. After a while I hung up and called back because unfortunately my phone was dying and I didn't have my cord on me so I really didn't have time to wait. When calling back I asked the receptionist to please not put me on hold, I let her know that the doctor wasn't entering the video chat at all and that I was in a lot of pain and WHILE I WAS MID FREAKIN SENTENCE SHE PUT ME ON HOLD. If I didn't like my regular doctor I definitely would not be coming back here.