We ordered used equipment off of ebay through this...

We ordered used equipment off of ebay through this company and it was a frustrating start because the wrong equipment was shipped to us and it took a while to get here. When I called back to tell them of my concern, one of the employees, Alexis, helped me and has been great resolving the issue. The second piece of equipment came in and wasn't working, but Alexis has been very quick to help us and quick to resolve our issues. She has made it a better experience even though the equipment we received originally didn't work.