Wang Samuel

Review of Sheraton Macao Hotel - Cotai C...

In fact, considering the overall environment and p...

In fact, considering the overall environment and price, you should give five stars. However, the experience of this stay is not good, so please explain it.
At one o'clock in the evening, a stranger outside the door ringed the doorbell and said that he might have gone wrong. Asked the customer service staff, replied that there is a different building, there is the same room number, and willing to check the stranger for me.
The last customer service staff replied that the stranger came up with other tenants and did not enter the hotel again. Although the chances of this kind of thing are small, I still met.
If the door number is the same, it causes such a problem, that is, there is a problem with the hotel planning. It s really strange to have a stranger pressing the bell at night.
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I would like to especially thank the responsible receptionist for the details. I also feel the enthusiasm of his service. This time I can see the Eiffel Tower in the room, let us have a very beautiful night, hereby make up a star.