MJ Trujillo

Review of Park Place Lexus

Best-in-class service!

Best-in-class service!

Let's be honest, no one really likes the process of buying a car with the back and forth dialogue between the sales rep and the finance manager to get the right price. The shopping and buying experience at Park Place Lexus was different than anything that I have ever encountered in the car industry. My husband and I felt like like VIP's there, and it was a pleasant and informative conversation with John Pak, our sales consultant, instead of feeling like we were part of his "sales" pitch. He really listened to our needs and spent quality time with us.

The dealership is beautiful, the customer service was outstanding and I will be recommending Park Place Lexus to everyone that I talk to. Other dealerships need to take a page from their customer service handbook.

We love our new GX460 and will be back again for a new vehicle!