MJ Pankey

Review of Southern Siding & Windows

If you want to be insulted and ridiculed this is t...

If you want to be insulted and ridiculed this is the company for you. The first clue was the appointment lady who asked me what my spouse's name was before she even knew I had one, first red flag, like a single woman couldn't afford their services, and then insisted my husband be present for the sales consultant, so my husband took leave to be at the meeting.
The sales consultant ridiculed us because we both drove the same car, like who cares? Then when I showed him my drawing for what we wanted for our porch he immediately went on about how a flat roof wasn't a good idea and I should "ask my dad for advice". Just what is that supposed to mean? Did he think my dad bought us our house or something? And refused to acknowledge that there are simple ways to angle it so its flat, like no duh. Then he went on to say that we were outpricing ourselves out of our neighborhood and "we better have a $40,000 budget" without even showing us any options or discussing anything, as though we were financially naive about what this project would cost.
First of all, it's a drawing, not an architects blueprint, and it's not a flat roof anyway, even if it was a flat roof, your job is show me options and recommend changes to help us realize our dreamhouse, otherwise why did I even call you for a consultation? After explaining that there were at least 4 similar houses in the neighborhood he insisted on driving around to see them and then said "oh well I guess we could do something like that but I'll have to get with the architect and make sure." Really? Why isn't the architect the person coming to consult instead of this offensive and insulting person who knew absolutely nothing about what they could do? Then on the way back to the house he was pointing out how our neighbors had bad windows. I mean really.
And after all of that, he didn't even ask my husband anything, so he took off work for nothing. This guy was a complete a-hole. I've never been so insulted by someone trying to sell me their services in my entire life. I would rather not have a porch than allow this horrible company to build it. Respect as a company value, yea right.