Hotel functionally ok but I never felt a valued gu...

Hotel functionally ok but I never felt a valued guest. For example I've never been quoted $2 to bring a glass to the room and as we were leaving very early on the day of departure we asked if the hotel could help with a packed breakfast (we were leaving at 5am and often hotels offer to give us a few items in a box). The hotel receptionist actually said 'breakfast is available at 6.30 and it was not the hotels fault we leave early.' He said there is a 'deli down the street'. Not the best service.