Frank ChavezReview ofDavis Monthan AFB
My roommate rented a Uhaul and we filled it comple...
My roommate rented a Uhaul and we filled it completely. Well on Saturday Mother Nature decides to take over and rain. Come Sunday upon looking into the trailer we find all of are furniture, clothes, electronics and other household goods completely soaked from the rain. Fast Forward to today the employee of uhaul stated our trucks are not water proof they are water resistant! Seriously? So FYI everyone before renting a truck. They are unsafe and will not hold up in rainy conditions. and you should not expect for there trucks to keep your personal belongings and household items as they where loaded. On top of the the truck was in park sitting in the driveway as we are unloading it. A friend of my of whom was helping unload my soggy furniture walked in front of the truck that happened to slip out of gear with no one in the driver seat or no one in the truck at all! Hit him and almost ran him over. He is blessed to be alive tonight. And at 7:00 o clock tonight we return the truck and explain all this in detail with witnesses. And the 2 employees that where working could do absolutely nothing. So only option is to hire a attorney and go from there. I hope this review makes you ask questions that will help. I know all situations are different but the fact that there was ZERO customer service is the part where I would rate this location at a 1 and speak my mind! Thank everyone.

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