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I bought my Lexus NX200t from this dealership. The...

I bought my Lexus NX200t from this dealership. They were amazing, and tending to my every need and concern right up to me signing the deal. The second I signed the deal, they lost sight of keeping a customer happy. They were after selling the car and that was it. The car payments are not something small, it's a huge chunk of my pay that goes towards covering it. As a new and young car owner, I had many concerns. Initially the car was under my dad's name and due to our own needs, we wanted to change the lease to be under my name. It took me several unanswered emails, phone calls, and appointments in the span of three months to finally meet someone to take care of this. It shouldn't take me three months to get a lease transferred. The response they provided for the delay was that they were getting their wires crossed as to who was calling me back. When I went to meet someone regarding this, they were either too busy to see me or not in that day. Finally, three months later, the lease was transferred over. I let it all go as I just wanted to be done with this issue. Now, a year later, I am back at the same point. I am trying to reach someone who can guide me regarding my Titan coverage, and again, no response. Yet another day has gone by with no call back from any of their financial service managers. I have left messages for Lazar Lazarovski to call me back regarding this issue and he has not called back to address my issue. I would not recommend buying a vehicle here, they only care until you sign for the car. They won't be there when something goes wrong or you need assistance. Please reconsider buying a vehicle here.

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