M Smith

Review of Alex Karras Lincoln Mercury

If I could give a negative star rating I would and...

If I could give a negative star rating I would and I couldn't give zero stars. Visited this dealership where I had an appointment with Tony Dibeloo which I confirmed prior to my arrival. Also had a discussion earlier in the week about what I was interested in. Never felt welcomed by Tony whom I wouldn't call a salesperson ( must be a relative of the owner). Requested a test drive and was told he was the only person there and couldn't do a test drive. Indicated he thought I was coming in to 'see' the car. Why would I make an appointment to 'see' a car, I could walk off the street for that. If you know you have an appointment with someone interested in making a purchase and you know the time of the appointment is it not your job to ensure someone is present that would allow you to take someone on a test drive. I wouldn't recommend this business to my worst enemy. I would hate to believe my treatment was based on my gender/race but in the current climate it makes me wonder.