Derek Leavitt

Review of Windsor Manor Apartment Comple...

Worst management I have ever worked with when it c...

Worst management I have ever worked with when it comes to housing complexes. I would give 0 stars is that was an option. Overpriced, and not near as nice as other complexes. Windsor is not considerate of their residents. I worked full time while living here, and it was extremely frustrating trying to communicate and complete the things they require me to since their office hours are almost non existent if you work during the day. The first time I tried to use the TV, the only channels available where x-rated TV shows. When I talked to management, it took almost 2 whole weeks to get it fixed. I also submitted a maintenance request in July 2020 and it still wasn't fixed when I finally moved out in December 2020. I talked to someone or submitted emails probably 4 or 5 times in that time span. I really expected more from a BYU-Idaho approved housing complex. They say they do everything by the book, but I am pretty sure they use BYU-Idaho as an excuse to make more ridiculous rules that are not being forced by the university and charge extra fees wherever they can. Make sure you read the fine print of their contracts! They will charge you for every little thing you can think of and some. They wouldn't even send me my deposit back through the mail. They sent it through my school email as a digital check. I graduated, so I am lucky to have just happened to check my school email, otherwise it may have expired and then I never would have gotten my deposit back. 100% regret my decision to move here. Do not waste your time looking at this place to live.