We have always loved Kalahari but this time we wer...

We have always loved Kalahari but this time we were not happy. The bowling alley was not staffed on Saturday night. There was 1 bartender. We waited a very long time and finally we were able to get a server to come to our lane. It still took forever for the drinks to come and when they finally did come we only got the soda and waters. One alcoholic drink was still being made and she forgot about the other 2 we ordered. She also didnt get all of the food in we ordered. We left and got a refund for our remaining games. Very disappointing to find out there are no longer hot tubs on the balconies. We've always stayed in the presidential suite mainly for this reason. We stayed in the suite 1 step down from the presidential and it was nothing special at all. We probably wont be back.