So my aunt and i had to stay in goodyear feb13th a...

So my aunt and i had to stay in goodyear feb13th and 14th 2018 due to my aunt having surgery. So we get into our room and every thing is going well. I drop something on the floor and it fell over by the bed I was sleeping on so i go to pick it up and there's this big hole in the wall.i was like auntie we need a different room. So i look around a little more and there's an inch of dirt everywhere. I go up and tell the front desk and they put us in a different room. So we walk into this room and there's dirt again. Auntie decide to check the bathroom. She screamed so loud. Check the toilet she yells. Yep there's about 3 or 4 logs in there and it wont flush. One person came to try and fix it but she couldn't and never came back. So i go up to the front desk one more time. I tell them I'm ready for an upgrade now but they weren't you to have that. So this is room number 3. I get no upgrade no comp nothing but a smaller room with no towels. I will never stay here again and would never tell my friends or family that this was a great place to stay. My aunt is on a fixed income and the rooms cost120 a night. She was so upset going into surgery she wanted me to get her money back but they wouldn't refund her anything.